Self managed appointments are quite simple once you get the hang of it. Simply click on the “Book and Appointment” button on the website main page or on the top this page and it will take you directly to JaneApp for SOUTHEND Natural Medicine. Alternatively you may go direct/book mark in your browser to southendguelph.janeapp.com. You can book and change appointments at your leisure. There is a 24 hour cancellation policy in effect. You may cancel an appointment up to 24 hours in advance with no fee. Cancellations within the 24hours are subject to the fee of the scheduled appointment.

 Through southendguelph.janeapp.com you may book basic appointments like an initial, brief, regular or relaxed follow up. Any time booked with Dr. Laura M. Brown, ND is considered a naturopathic service. Any labs or testing completed will be consider naturopathic testing, still considered under the umbrella of naturopathic services. Most employee benefit plans will have some allowance for naturopathic services (and testing). Each plan is different so you will have to inquire with your insurance company about your individual coverage. 

At the end of each appointment, a five minute grace time is allowed for payment processing and appointment management.

Initial appointment – up to 55-60 minutes

One hour follow up - up to 55 minutes

Regular follow up – up to 25-30 minutes

Relaxed follow up – up to 40-45 minutes

Brief appointment – up to 10-15 minutes

Arrangements can be made for front porch pickups or in some cases, drop shipments for product refills. Just email me if you need a product refill, or if you'd like your products to be delivered to you at home - an account may be created so you may order direct from Fullscript.

When you arrive you will be asked to use hand sanitizer and thoroughly cleanse your hands. Afterwards please avoid touching yourself and keep to a minimum touching objects around you. This is for your protection and others around you. 

COVID-19 screening questionnaire is emailed to you before your appointment. This is necessary for in person appointments only.

For up to date information on COVID, please contact your local public health unit at https://www.wdgpublichealth.ca and/or telehealth (1-866-797-0000)  or https://www.wdgpublichealth.ca/your-health/covid-19-information-public/assessment-centres-wdg for assessment.

Jane App is a secure site and will keep your confidential information confidential. Jane and SOUTHEND Natural Medicine are serious about your privacy. It makes it possible for our appointment management and payment processes to be simple and seamless. E transfers and major credit cards are accepted.